GUEST INFORMATION

Helpful details,
clearly shared.

Before you enquire or book, here's how our website works.

Booking enquiries

Submitting an enquiry does not hold dates, confirm availability or create a paid reservation. We review each enquiry and discuss availability, the applicable rate, guest requirements and any terms before a stay is confirmed.

Manual direct bookings and payments

A direct booking is not confirmed when we receive your enquiry or issue a quotation. We will verify availability against the relevant property calendars and communicate the agreed total, payment instructions, cancellation terms and any applicable local fees. A direct reservation is only confirmed after we receive the agreed payment and send written confirmation.

We do not take card payments on this enquiry form. If online direct payments are activated, payment will be requested separately through a secure provider link or invoice. Never send card numbers or passport details by email or in a website enquiry message.

Quotes, deposits and cancellations

The amount payable, any deposit or balance schedule, minimum stay, cancellation policy and additional charges depend on the apartment and dates. We provide these details in writing before asking for payment. No standard cancellation promise or refund entitlement is made solely by this page.

Booking via Airbnb

If you select an Airbnb booking link, you leave this website and complete the reservation under Airbnb's payment, cancellation and guest policies. We do not process those transactions here.

Privacy

We use the information you submit through the enquiry form — including your name, email address, dates and stay details — to respond to your enquiry and plan a potential reservation. The form is provided through Wix; personal information is processed through its service infrastructure. Please do not include passport numbers, payment details or other sensitive information in the message field.

To make a question about an enquiry or your information, please contact us using the enquiry channel on this website or the relevant reservation platform.

Site content

Facilities and third-party neighbourhood venues are presented for general information, may change and can be subject to separate access rules or charges. Always verify the relevant details when planning your trip.

This is introductory guest information and not a substitute for final owner-approved rental terms, cancellation terms and a comprehensive privacy notice. These should be reviewed before enabling direct payment bookings.

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